Walk-in Care Expands in Rockland
Less than a year after opening, our PBMC walk-in care practice space was more than doubled in the Bok Building, at 22 White St. in Rockland. The additional space will help us accommodate higher than expected demand for affordable health care without an appointment.
The walk-in care practice added three additional exam rooms and a community room large enough to host group meetings as part of the hospital’s treatment program for patients with opioid use disorder.
Our walk-in care team provides immediate care to patients with non-life threatening injuries and illnesses that do not require an emergency department visit. It is especially useful for people who do not have primary care providers or who cannot access their primary care provider’s office due to time of day or other factors.
“We are gratified this effort to increase access to health care is meeting the needs of so many people,” said Kendra Emery, DO, a primary care physician who oversees PBMC walk-in care. “We know when people have timely access to health care, they are healthier. This expansion will allow us to see even more patients while reducing wait times.”
Dr. Emery said the additional exam rooms allow PBMC walk-in care to provide walk-in care services to more patients without increasing the number of health care providers. Prior to expansion, the time it took to sanitize exam rooms between patients greatly limited the number of patients providers were able to see in a day.
With the addition of three exam rooms, providers are now able to finish with a patient in one room and immediately move to the next patient in another room, while a technician sanitizes the room just vacated.
Since the completion of the expansion project in May, the PBMC walk-in care practice is treating 100 more patients on average per week.